Anyreach Insights
What is Agentic AI for Customer Support? Agentic AI for customer support refers to autonomous AI systems that handle customer interactions across multiple channels without human intervention. These systems use advanced language models to understand context, resolve issues, and escalate complex cases when needed, operating 24/7 with consistent service
Anyreach Insights
Daily AI Research Update - January 12, 2025 Today's research roundup reveals transformative advances in AI agent capabilities, with breakthroughs in emotional intelligence, cross-domain learning, and multimodal reasoning that directly impact the future of customer experience platforms. đ RLVER: Reinforcement Learning with Verifiable Emotion Rewards for Empathetic Agents Description:
![[Meet The Team] Shyam on Product Management and AI-Native Problem Solving](/content/images/size/w600/2025/07/Meet-the-team-Shyam.png)
Podcast
The evolution of product management is being accelerated by artificial intelligence, and those at the forefront are discovering revolutionary ways to merge engineering fundamentals with rapid AI-powered prototyping. Shyam, AI Product Manager at Anyreach, exemplifies this new breed of product leaders who combine deep technical backgrounds with AI-native development practices
Imagine investing time and money in perfecting your website and implementing effective marketing campaigns, only to have a customer finally reach out and find that there is no one to answer the call, resulting in it being missed. No, this isn't just a call that gets missed; it&
![[Marketing] AI and Product Marketing: Insights from Trent at Product Marketer Pro](/content/images/size/w600/2025/07/Productivity-4x_.png)
Podcast
The marketing landscape is undergoing a seismic shift, and your business strategies need to evolve accordingly. AI-powered product marketing is transforming how companies approach market positioning, customer engagement, and creative execution. âARTICLE HIGHLIGHTS In this episode of Anyreach Roundtable, Richard Lin speaks with Trent from Product Marketer Pro about the
Call Centers
The biggest turn-off for a customer is when a business has poor customer service. The irritation increases when you are put on hold, and there is no one to answer your queries, or when you are subjected to a loop of pre-recorded messages. Approximately 67% of callers will in the
![[Meet The Team] Jude Brownell on Product Leadership and AI-Native Development](/content/images/size/w600/2025/07/Meet-the-team-Jude-1.png)
Podcast
The product management landscape is being fundamentally transformed by artificial intelligence, and those leading the charge are discovering new ways to merge strategy, design, and engineering into cohesive, AI-powered workflows. Jude Brownell, Head of Product at Anyreach, represents a new generation of product leaders who are building the future through
![[Gamification] The Psychology Behind Engagement: Yu-kai Chou on AI and the Future of Gamification](/content/images/size/w600/2025/07/Billion-Dollar-Results.png)
Podcast
From badges and points to billion-dollar transformations, gamification is reshaping how businesses think about human motivation. But as AI enters the picture, the rules of engagement are changing once again. âARTICLE HIGHLIGHTS In this episode of Anyreach Roundtable, Richard Lin speaks with Yu-kai Chou, founder of the Octalysis Group and
![[Meet The Team] Sam Straub of Anyreach on AI Engineering and the Future of Work](/content/images/size/w600/2025/06/Meet-the-team-Sam.png)
Podcast
The landscape of AI engineering is rapidly evolving, and those at the forefront are discovering new ways to harness artificial intelligence for practical applications. Sam Straub, AI Engineer at Anyreach, represents a new generation of AI practitioners who are building the future through hands-on experimentation and creative problem-solving. âARTICLE HIGHLIGHTS
Anyreach Insights
Choosing the best IVR service provider is more important than ever in 2025. Whether youâre running a startup, a fast-growing brand, or an established company, having a smooth, reliable, and smart IVR system can make or break your customer experience. Interactive Voice Response (IVR) systems help businesses answer calls,
![[Healthcare] AI-Powered Healthcare Revolution: Insights from Shai Rozen at Suggestic](/content/images/size/w600/2025/06/AI-Healthcare-Revolution.png)
Podcast
The healthcare landscape is undergoing a transformative shift, and AI-powered personalized wellness is at the forefront of this revolution. In this episode of Anyreach Roundtable, Richard Lin explores how artificial intelligence is reshaping healthcare delivery with Shai Rozen, CEO of Suggestic. âARTICLE HIGHLIGHTS In this compelling conversation, Richard Lin speaks
![[Meet The Team] Conversations with Shangeth Rajaa at AnyReach](/content/images/size/w600/2025/06/Meet-the-team-Shangeth.png)
Podcast
From computer vision to speech AI research, Shangeth's journey showcases the interdisciplinary nature of modern AI development. His work spans the entire voice AI stack, from automatic speech recognition to multimodal large language models, with a focus on creating more natural, human-like conversational experiences. âARTICLE HIGHLIGHTS In this
