[Case Study] How Anyreach Approaches Pricing & Commercials for Agentic AI

š° From Pilot to Platform: How We Approach Pricing at Anyreach
At Anyreach, we believe pricing should be transparent, scalable, and aligned with the value we deliver. Thatās why every engagement starts with a pilotāa fixed-fee, time-bound project designed to validate fit and generate results before scaling up.
1ļøā£ Pilot Pricing: Grounded in Discovery
Once a detailed Statement of Work (SoW) is created post-discovery call, we run the scope through our internal estimation engine. It calculates effort required across engineering, integrations, and implementationāplus we build in a 25% buffer to account for unknowns. This ensures pilot pricing stays realistic and aligned with client expectations.
Typical pilot ranges by company size:
- Small business: $2,500 ā $7,500
- Mid-market: $10,000 ā $25,000
- Enterprise: $25,000+
Thereās no one-size-fits-all formula. Factors like total project budget, stakeholder buy-in, and whether weāre replacing existing human labor all play a role in shaping pricing. If our automation reduces current costs by 3ā5x, itās usually a strong indicator of healthy long-term ROI.
Pilot Terms Example:
| Item | Value |
|---|---|
| Fixed project fee | $___K (determined post-discovery) |
| Payment structure | 50% at kickoff / 50% at completion |
| Change order rate | $200/hr (blended) |
| Governance cadence | Weekly stand-ups, bi-weekly steering, monthly reviews |
2ļøā£ Ongoing Platform Pricing: Usage-Based and Modular
Once the pilot wraps and we move into production, ongoing pricing is structured around modular platform usageāgiving teams flexibility to scale based on their needs.
| Service | Description | Price (USD) |
|---|---|---|
| AI Voice | Fixed-price usage based on minutes. | |
| Unused minutes do not roll over. Minutes refresh at the start of each monthly billing cycle. | $___āÆK/mo | |
| AI Chat | Fixed-price usage based on conversation objects. | |
| A conversation object includes the full thread of a distinct interaction, not individual messages. | $___āÆK/mo | |
| AI-MCP (Web/Desktop Agents) | Monthly usage pricing for embedded agents in web or desktop environments. | |
| Ideal for automating workflows across portals, internal tools, or support interfaces. | $___āÆK/mo | |
| Human-Agent Assist | Monthly license per support agent. | |
| Provides live call monitoring, contextual insights, and next-best-action suggestions. | $___āÆK/mo | |
| Anyreach Platform Fee | Fixed-price platform access including: | |
| ⢠AI Agent Builder | ||
| ⢠Dashboard & Reporting | ||
| ⢠Simulation Testing | ||
| ⢠Human-in-the-Loop Inbox | ||
| ⢠Telephony & Routing | ||
| ⢠Knowledge Base Storage | ||
| ⢠Web Scraping | ||
| ⢠Workflow Builder & API Integrations | ||
| ⢠Unlimited User Accounts & Channels | $3,000/mo |
- AI Agent builder
- Dashboard & Reporting
- Simulation Testing
- Human-in-the-loop Inbox
- Telephony Routing & Call Handling
- Knowledge Base Storage
- Workflow & API Integrations
- Unlimited User Accounts
- Automated Web Scraping
3ļøā£ Optional Professional Services: Customization & Support at Scale
Clients may optionally subscribe to professional services for enhancements and ongoing support. These are designed to accelerate innovation and ensure high availability as their AI strategy matures.
| Tier | Monthly Fee | Hourly Rate | Enhancement Hours | Support Hours |
|---|---|---|---|---|
| Tier 1 | $15,000 | $200 | 53 hrs | 23 hrs |
| Tier 2 | $30,000 | $180 | 117 hrs | 50 hrs |
| Tier 3 | $45,000 | $160 | 197 hrs | 84 hrs |
Enhancement Services Include:
- Omnichannel automation (voice, chat, email)
- Workflow development and API integrations
- AI voice cloning and dynamic scripting
- Personalization, sentiment tuning, and analytics
Support & Maintenance Includes:
- 24/7 monitoring and incident response
- Training, strategy workshops, and account management
- Predictive analytics and disaster recovery
- Feature requests, prototyping, and continuous improvements
Bottom line: Our pricing is designed to scale with your growth and reflect the impact we create. Whether you're running a short-term pilot or deploying voice AI across an enterprise, we aim to deliver ROI thatās measurable, predictable, and future-ready.
Let us know if you'd like a tailored proposalāweāll meet you where you are.